Job Details

Salary : $4,784.00 - $8,608.00 Monthly
Location : Jefferson, LA
Job Type: Classified
Job Number: 214633
Department: LDH-Jefferson Parish Human Services Authority
Opening Date: 11/07/2025
Closing Date: 11/28/2025 11:59 PM Central

About this Job
Are you a visionary leader driven by purpose and compassion? Do you thrive in a fast-paced, team-centered environment where innovation and collaboration fuel recovery? We're seeking a passionate Program Director to lead our Assertive Community Treatment (ACT) Team - a dynamic, multidisciplinary group dedicated to empowering individuals living with serious mental illness to achieve stability, independence, and hope.

In this pivotal role, you'll guide a committed team of clinicians and peer specialists, shape program strategy, and ensure that our services remain client-centered, evidence-based, and deeply human. This is your opportunity to combine leadership and empathy - to make real, measurable change in the lives of people and the health of our community.

Join us and lead the way toward recovery, dignity, and connection.

The Jefferson Parish Human Services Authority (JPHSA) Executive Administrative department oversees a variety of clinical and support programs that cross two or more service area divisions as well as involves parish wide programming. The incumbent will implement an Assertive Community Treatment program, and manage all operations of the program inclusive of staffing, budget, fidelity management, outcomes reporting etc. Incumbent will also monitor key contracts, inclusive of programmatic operations and budget management. Incumbent reports to the Mental Health Regional Director.

Minimum Qualifications

A master's degree in a social science, health or human services, nursing, or health administration field plus four years of experience providing behavioral health treatment; OR

A doctorate in a social science, health or human services, nursing, or health administration field, or a medical degree plus three years of experience providing behavioral health treatment.
Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:

As a Program Director (ACT Lead), you will,

• Manages and monitors the operations of the ACT team and supervises all staff in the program per the JPHSA Staff Development and Supervision Guidelines.
• Knowledgeable of and follow's the Louisiana Medicaid Manual's ACT model requirements and criteria.
• Responsible for initial intakes for each referral, to determine appropriateness for the program.
• Ensures:
  • A fully staffed team at all times
  • Each team has a full caseload at all times
  • Model fidelity at all times, with detailed plans to address how to maintain fidelity and how to increase if fidelity goes below acceptable standards
• Conducts daily staffing, documents staffing and follows up on any individual issues timely
• Completes prior authorizations timely and accurately
• Documents in the agency's electronic health system within 1 business day
• Collects all consents for treatment and releases of information
• Monitors insurance billing to ensure claims are billed properly
• Manages the process of initial licensure and maintaining yearly Health Standards license and managing all components that go into licensure throughout the year
• Hires staff, inclusive of position descriptions, and training of new staff/on-going training for existing staff.
• Audits monthly for completion of documentation and appropriateness of interventions. Addresses with plans of correction as needed.

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Career Progression: This position does not participates in a Career Progression Group.

Work Schedule: Flexible work hours that may be outside of the traditional 8:00 am to 4:30 pm, Monday-Friday, dependent on job duties.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:

For further information about this vacancy, contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001
504-###-####
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
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Parental Leave - Up to six weeks paid parental leave
More information can be found at

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• New Year's Day
• Martin Luther King, Jr. Day,
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• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others