Job Details

Call Center Agent

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

Duties and Responsibilities:

• Responsible for managing a whole lot of incoming and outgoing calls in the operations.
• Identify the needs of the client and find a solution to it.
• Answering inbound calls, converting them to leads, and later to towing jobs.

Working Conditions:

• Remote
• Shift-based in a Call Center that works 24/7.
• Pacific Time Zone

Technical & Physical Requirements:

• High speed and stable internet connection
• A modern laptop/desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
• Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application.
• Super important a quiet place to work, without any background noises
• Power back up and internet back up is a MUST.