The Associate contributes to fulfilling the mission of St. Vincent de Paul ("SVDP") through implementation of effective sales techniques and accurate management of point-of-sale operations. This position is responsible for executing cashiering functions with precision and integrity while providing exceptional customer service, including recovery and cleanliness of sales floor. The Associate reports directly to the Store Manager and does not have any supervisory responsibilities.
MINIMUM QUALIFICATIONS:
Education, Experience & Certifications:
High School Diploma or GED equivalent is preferred
Other Qualifications:
Possess sufficient reading comprehension abilities to understand and implement established operational procedures
Display problem-solving capabilities and ability to work independently in a fast-paced retail environment
Demonstrate basic math and computer technology skills
Show respect for the teachings and traditions of the Catholic Church and the mission of St. Vincent de Paul
Physical Demands:
Maintain ability to stand and ambulate for extended periods of up to eight (8) hours with appropriate rest periods
Perform manual dexterity tasks requiring use of hands and arms for reaching, grasping, and manipulating objects
Utilize verbal communication, auditory, and visual capabilities for extended durations
Occasionally assume seated positions, navigate stairs or inclines; and perform postural movements including stooping, kneeling, crouching, or crawling
Lift and move items weighing up to fifty (50) pounds on occasional basis unassisted
Lift and move items weighing up to fifty plus (50+) pounds on an occasional basis with assistance
Working Environment:
Position may be structured as full-time (40 hours per week) or part-time based on operational needs
Work environment includes both climate-controlled and non-climate-controlled warehouse and retail settings
Schedule flexibility required, including potential evening, weekend, and holiday shifts as necessitated by business requirements
Periodic exposure to outdoor weather conditions may be necessary
E.Technology Competencies:
Demonstrate proficiency with fundamental computer operations and standard office applications
Accurately perform data entry tasks with attention to detail
Effectively utilize various electronic communication platforms and tools
Operate point-of-sale (POS) systems with precision and efficiency
Properly use merchandise tagging equipment according to established protocols
Correctly operate barcode scanning equipment and label generation devices
Manage base printer operations and perform simple troubleshooting procedures
IV. ESSENTIAL JOB DUTIES/PERFORMANCE STANDARDS:
A. Customer Service and Cash Handling
Create a welcoming atmosphere through sincere, friendly, and helpful customer interactions
Maintain an organized, clean, and professional point-of-sale area at all times
Handle merchandise with appropriate care throughout the checkout and bagging process
Process all financial transactions accurately, including vouchers, cash, and card payments with proper documentation
Answer telephone inquiries promptly and professionally, providing appropriate assistance to callers
Demonstrate adaptability regarding position responsibilities, including willingness to assist with
donation processing as needed
B. Merchandise Management
Participate in merchandise preparation, including sorting, pricing, stocking, and creating appealing displays
Ensure sales floor remains organized, clean, and shoppable throughout business hours
Monitor and replenish operation supplies, including shopping bags, hangers, receipt paper, and packaging materials
Process returned merchandise according to established procedures
C. Facility Maintenance
Contribute to the general cleanliness and appearance of the retail environment
Perform floor maintenance duties, including sweeping and mopping as assigned
Clean interior and exterior windows and doors according to established schedule
Maintain display fixtures using appropriate cleaning methods based on surface materials
We are an equal opportunity employer and E-Verify Program Participant.
ADA Compliant: If you require reasonable accommodation please let us know.
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