Job Details

Occupational Services Assistant

Position Overview : The Occupational Services Assistant supports the Medical Review Officer (MRO) in overseeing the review and interpretation of drug test results in a clinical or workplace setting. This position involves assisting with administrative tasks, maintaining accurate records, communicating with donors, and ensuring compliance with regulatory standards. The MRO Assistant plays a vital role in supporting the MRO's efforts in maintaining the integrity of the drug testing process.

Key Responsibilities :

1. Administrative Support :
   • Assist the MRO in the review, verification, and processing of drug test results.
   • Maintain confidential medical records and ensure the accuracy and completeness of documentation.
   • Schedule and coordinate appointments for drug testing and review procedures.
   • Help prepare and manage reports for the MRO, ensuring all data is accurate and properly recorded.
2. Documentation & Compliance :
   • Ensure that all documentation meets regulatory standards, including those outlined by DOT (Department of Transportation), SAMHSA (Substance Abuse and Mental Health Services Administration), and other relevant authorities.
   • Support the MRO in ensuring compliance with federal and state drug testing regulations.
   • Maintain and update a database of drug testing records and results, ensuring they are securely stored.
3. Communication & Coordination :
   • Act as a point of contact for employees or individuals involved in drug testing, answering questions and providing information under the guidance of the MRO.
   • Coordinate with laboratories, collection sites, and medical professionals to ensure timely and accurate reporting of drug test results.
   • Assist in notifying employers or clients of confirmed test results and ensure that appropriate follow-up actions are taken.
4. Assistance with Result Interpretation :
   • Support the MRO in reviewing test results and medical records to ensure appropriate interpretation.
   • Help with the preparation of reports regarding positive or inconclusive test results.
   • Assist in reviewing any discrepancies and ensuring that proper documentation is in place for the MRO's final decision.
5. Confidentiality & Data Security :
   • Maintain confidentiality in all aspects of the drug testing process.
   • Ensure that all drug testing and medical review procedures comply with confidentiality laws, such as HIPAA (Health Insurance Portability and Accountability Act) and other privacy regulations.
   • Ensure data is securely stored and protected against unauthorized access.
6. Support for MRO Functions :
   • Assist the MRO in providing expert testimony or advice when required regarding drug testing results.
   • Help in preparing for audits and inspections, ensuring all necessary documentation is in place.
   • Stay updated on changes to drug testing regulations and assist with incorporating changes into operational processes.
7. Other Duties :
   • Assist in the management of medical records and any follow-up requirements related to drug test results.
   • Support any additional tasks related to the medical review officer's duties, including special projects or case management.
   • Participate in staff meetings, training sessions, and other professional development opportunities.