Job Details

Fraud Governance Manager

The Fraud Governance Manager plays a key role in the oversight and strategic coordination of the firm's fraud risk management framework. This role is responsible for supporting enterprise-wide fraud governance activities, including policy and standard development, risk assessments, regulatory response, and fraud risk monitoring. This role requires one to work independently on assignments that are broad in nature requiring originality and ingenuity with appreciable latitude for unreviewed actions or decisions, while partnering with key stakeholders within and beyond the department. The ideal candidate will bring strong analytical, organizational, and communication skills, with a deep understanding of fraud risk, regulatory expectations, and governance best practices.

Essential Duties and Responsibilities:

• Support the development, maintenance, and enhancement of enterprise-level fraud-related policies, standards, and procedures.
• Coordinate and contribute to the execution of internal and external fraud risk assessments, including identity theft risk assessments, as well as administration of next steps to resolve areas deemed in need of improvement.
• Compile, monitor and report on key risk indicators (KRIs) and key performance indicators (KPIs) related to fraud risk across the enterprise.
• Assist in the administration of the firm's Enterprise Fraud Risk Management Committee, including agenda development, materials preparation, minutes, and follow-up tracking.
• Participate in the firm's regulatory change management process, ensuring fraud-related requirements are identified, assessed, and implemented.
• Organize and support the firm's response to regulatory exams, inquiries, and audits related to fraud risk management.
• Contribute to the oversight of global business units' fraud risk management practices, including periodic reviews and coordination of working groups.
• Assist in the management of issues and corrective actions related to fraud risk, ensuring timely resolution and documentation.
• Represent the Fraud Governance team in internal and external fraud working groups and cross-functional initiatives.
• Maintain awareness of emerging fraud risks, regulatory developments, and industry best practices to inform governance activities.
• Collaborate with stakeholders across Fraud, Analytics, Compliance, Legal, Risk, Operations, Technology, and business units to ensure alignment and effective execution of fraud governance responsibilities.
• Lead and support special projects.
• Performs other duties and responsibilities as assigned.

Knowledge of:

• Fraud risk governance frameworks and regulatory expectations (e.g., BSA/AML, Reg E, Reg S-ID).
• Enterprise risk management principles, including KRIs, KPIs, and risk assessments.
• Internal & external fraud risk typologies.
• Financial services operations, products, and transaction channels.
• Regulatory change management and exam response processes.
• Concepts, practices and procedures of securities industry and/or banking compliance reviews.
• Fundamental investment concepts, practices and procedures used in the securities industry.
• Principles of banking and finance and securities industry operations.
• Familiarity with project management terminology and processes.

Skill in:

• Policy and procedure development and documentation.
• Risk analysis, reporting, and performance monitoring.
• Cross-functional collaboration and stakeholder engagement.
• Written and verbal communication, including executive-level reporting.
• Analytical skills with the ability to solve complex problems, analyze large amounts of data and execute on solutions.
• Project management and process improvement.
• Planning and scheduling work to meet regulatory, organizational and regulatory requirements.
• Identifying and applying appropriate compliance monitoring procedures and tests.
• Preparing oral and/or written reports.
• Making risk-based and analytical decisions.
• Operating standard office equipment and using required software applications.

Ability to:

• Work independently and manage multiple priorities in a dynamic environment.
• Interpret, analyze, and apply complex regulatory, industry, and operational information and translate it into actionable governance practices.
• Build strong relationships across business units and control functions.
• Maintain confidentiality and exercise sound judgment in sensitive matters.
• Contribute to a culture of integrity, accountability, and continuous improvement.
• Develop policies, standards, guidelines and procedures based on in-depth knowledge of regulatory requirements and industry standards as well as Raymond James services, products, and strategic priorities.
• Implement solutions, working with various internal business units throughout Raymond James.
• Optimize work processes, multitask and handle multiple projects with demonstrated follow-through.
• Identify and enhance opportunities within the firm's fraud risk management practices.
• Work independently as well as collaboratively within a team environment.
• Establish and maintain effective working relationships across the organization.

Licenses/Certifications:

• CFE required

Travel Required:

• Yes, 10 % of the Time