Job Details

Join Our Growing Team at Parish Tractor!

ParishTractor is expanding and we're looking for a highly motivated andcustomer-focused Service Manager to lead our Service Department in Gonzales,LA! This role is responsible for managing daily operations, ensuringhigh-quality service work, supporting our team of skilled technicians, anddelivering exceptional customer experience.

Key Responsibilities:

• Lead and supervise service technicians and support staff.
• Schedule service jobs and assign work orders efficiently.
• Ensure repair work is performed accurately and on time.
• Manage warranty and recall processing.
• Communicate with customers regarding repair status, estimates, and concerns.
• Monitor technician productivity, efficiency, and training needs.
• Maintain cleanliness, safety, and compliance standards in the shop.
• Collaborate with Parts and Sales departments for smooth workflow.
• Track and report service KPIs (labor sales, turnaround time, etc.).
• Stay updated on Kubota service bulletins and diagnostics tools.

Requirements:

• 3+ years of experience in service management, preferably in AG, construction, or power equipment.
• Knowledge of Kubota equipment or similar brands is a strong plus.
• Proven leadership skills with the ability to motivate a team.
• Strong mechanical aptitude and diagnostic abilities.
• Excellent communication and organizational skills.
• Experience using dealership service management software (e.g., HBS, CDK, etc.).
• Valid driver's license and clean driving record.

Preferred Qualifications:

• Kubota or OEM-certified technician background.
• Bilingual (English/Spanish) is a plus.
• Associates degree in Ag Mechanics, Diesel Technology, or related field.

Why Join Parish Tractor?

Parish Tractor is committed to providing high-qualityagricultural and construction equipment, parts, and service. We pride ourselveson delivering exceptional customer service and maintaining strong communityrelationships.

We offer competitive wages and an excellent benefit packagewhich includes medical, dental, vision, 401(k), paid time off, holidays, lifeinsurance and more.

Please visit our careers page to see more job opportunities.