Job Details

The Patient Access Representative interviews patients for the purpose of initiating patient record. Obtains financial, demographic and medical data for patient billing and charting. Enters and maintains accuracy of patient location and orders procedure correctly to ensure synchronicity with ancillary service systems who rely on accurate patient status to deliver service and ensure reimbursement. Other duties include, but not limited to, registration of OB Express patients, verifies eligibility and requests financial deposits as required by insurer and hospital policy. Obtains referrals if needed. Assists in training new employees. Performs other duties assigned by department management according to policies and procedures and the mission of Woman's Hospital. Requirements: High school diploma or equivalent. CHAM or CHAA certification preferred. Two years of customer service experience. Two years of patient access or related experience preferred. Responsibilities: Maintains a good produc...Patient Access, Patient, Registration, Healthcare, Patient Services, Hospital