Job Details

Highmark Health Senior AI Consultant

As a Senior AI Consultant at Highmark, you will play a pivotal role in shaping and executing our AI strategy. Working within our AI Center of Excellence, you will partner with business leaders, clinicians, and technologists to identify opportunities for AI innovation and drive the adoption of responsible AI solutions across the organization. This role requires a strategic thinker with a proven track record of influencing decision-making, strong presentation skills, and the ability to thrive in a fast-paced, ambiguous environment.

Essential Responsibilities:

Problem Identification: Collaborate with business leaders and partners to identify automation opportunities. Create and deliver education to individuals and teams to support effective ideation. Work with data science teams to triage and prioritize ideas in a consistent manner while keeping the business informed along the journey. Serve as a solution designer by recommending roadmaps and/or identifying patterns that could lead to a higher return on investment.

Proof of Concept Design: Work across teams to facilitate the design of a proof of concept. Ensure alignment around the problem statement and the measures that would determine whether the solution is viable. Facilitate engagement across partners and stakeholders to drive timely decision making and business case design.

Implementation: Facilitate the process to translate proof of concept into scaled use and value creation. This includes working with project leads and business owners to create plans that care for all of the technical and people related change impacts in support of the business case. Serve as an advisor and partner for change execution. This includes, but is not limited to, working with internal and external learning and communications partners and change strategists to design and deliver interventions that mitigate adoption risk.

Value Creation: Work with business leaders, portfolio teams, human resources, and finance to take the necessary steps to ensure that the value captured in the business case is captured in the respective systems.

Other duties as assigned or requested.

Experience

Required:

• 5 years of experience in management consulting or strategy.
• 5 years of experience in orchestrating and leading change management plans and interventions.

Preferred:

• Experience applying generative AI tools and techniques to solve business problems.

Skills

Strong understanding of AI technologies, including generative AI, machine learning, deep learning, natural language processing, and computer vision.

Ability to understand business challenges and identify opportunities for AI implementation.

Strong analytical and problem-solving skills to develop AI solutions that align with business objectives.

Experience working with cross-functional teams, including business stakeholders, IT professionals, and data scientists.

Ability to effectively communicate complex AI concepts to both technical and non-technical audiences.

Strong presentation skills to convey insights and recommendations to stakeholders.

Experience in writing technical documentation and reports.

Ability to manage AI projects from inception to deployment, including planning, budgeting, and risk management (technology and people).

Commitment to staying up-to-date with the latest advancements in AI and related technologies.

Education

Required:

• Bachelor's degree in business, information technology, computer science, data science, or related field (OR) relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Preferred:

• Master's degree in business, information technology, computer science or related field.

Licenses or Certifications

Required:

• None

Preferred:

• Certificate in Applied Artificial Intelligence

Language (Other than English): None

Travel Requirement: 0% - 25%

Physical, Mental Demands and Working Conditions:

Position Type: Office- or Remote-based

Teaches / trains others Occasionally

Travel from the office to various work sites or from site-to-site Rarely

Works primarily out-of-the office selling products/services (sales employees) Never

Physical work site required No

Lifting: up to 10 pounds Constantly

Lifting: 10 to 25 pounds Occasionally

Lifting: 25 to 50 pounds Rarely

Pay Range Minimum: $108,000.00

Pay Range Maximum: $201,800.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.