Job Details

Earn revenue from day one. Certification is now paid!

If you're patient, have retail customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual educational support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with ordering educational learning resources. Problem solvers are welcome-those who have the drive to support customers inquiries and ensure orders are received in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform.

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.

The Arise® Platform has various well-known clients available-including this opportunity with an educational support resources provider -and you could start earning in just a few weeks.

What you will do as an Inbound Customer Support Representative:

• Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction.

• Deliver excellent service by actively listening and helping callers uncover the best solution.

• Provide professional support in both English and Spanish, as needed.

What's needed to service this client:

• Minimum of one year of consistent inbound call support experience in a customer-facing environment (within the past two years).

• Retail support experience is preferred but not required.

• Quiet and secure workspace to manage a consistent flow of calls.

• Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8GB RAM).

• High School diploma or equivalent.

• Background check required

What would be great to have:

• Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

• Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug test are required.