Job Details

Test Developer

Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience. We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together.

What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.

About the Role

The Test Developer applies technical expertise in item editing, item bank management, test creation, and project management to the development of certifications tests. They manage a portfolio of assigned client programs, facilitate test development meetings with external stakeholders, maintain test and item banks using PSI's proprietary item banking and test delivery software. This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel (up to 20%) required for meetings, events and workshops.

Role Responsibilities

• Configure and manage clients' item banks in proprietary testing software.
• Maintain and update items and their classifications in the item bank according to established workflows.
• Edit and proofread items according to grammar, spelling, test item format, and conformance to client specific style guides.
• Assemble test forms that meet prescribed criteria and document those results.
• Facilitate in-person and web-based test development meetings with client representatives and subject matter experts.
• Conduct training for item writers and monitor their progress toward writing assignments.
• Document decisions and outcomes from test development meetings.
• Develop and maintain timelines for test development activities, track progress in project management ticketing software, and coordinate test development activity with internal and external stakeholders.
• Communicate test development requirements and progress to client representatives and subject matter experts.
• Maintain in-depth and up-to-date knowledge of proprietary testing software.

Knowledge, Skills and Experience Requirements

• Education to Bachelor's degree level.
• 1 or more years' experience in professional test development and item bank management is preferred.
• Experience with project management processes and applications preferred.
• Ability to accurately type a minimum of 60 words per minute.
• Strong proofreading skills.
• Proficiency with Microsoft Office applications.

Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose:

• Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions
• Generous Time Off: Enhanced paid time off/annual leave policies
• Health & Wellbeing Coverage: Medical insurance tailored to your region, plus:
• US: Dental, vision, life, and short-term disability insurance
• UK: Medical cashback plan including dental, vision, and income protection
• Flexible Spending Accounts (US)
• Employee Assistance Program (EAP): Confidential support whenever you need it
• Work-Life Balance: We understand life happens outside of work, and we fully support flexibility
• Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired
• Future Planning: Tools and support to help you grow personally and professionally
• Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry

At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities