Job Details

Job Opportunity

The State of Louisiana is offering a job opportunity with the Department of Children and Family Services. The salary depends on qualifications and the position is available statewide in Louisiana. This is a classified job with a job number BRSSA1-3CONTPOSTING01022025.

The Department of Children and Family Services is committed to keeping children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters. The department's vision is to care for the well-being and safety of Louisiana's people. The department values treating all people with dignity, compassion, and respect, while providing services with integrity.

The programs in family support include Child Support Enforcement and Economic Stability. An ideal candidate should possess competencies such as focusing on customers, following policies and procedures, making accurate judgments, and more. Selected preferred competencies include accepting direction, acting with ethics and integrity, communicating effectively, displaying professionalism, managing time, and solving problems.

This job announcement vacancy is listed in one of the following parishes: East Baton Rouge, East Feliciana, Iberville, Pointe Coupee, or West Baton Rouge. The referenced positions have a Special Entrance Rate (SER) and are eligible for premium pay based on years of service within DCFS Family Support. This position may be filled as a probational or job appointment that may last up to 48 months and may be filled as a detail and promoted within 12 months.

You must include all relevant education and experience on your official State application. Resumes cannot be submitted in lieu of completing an application. The duties that you describe in the Work Experience section of your application will be reviewed by State Civil Service as part of the process in determining if you meet the minimum qualifications for this job. Your experience will not be evaluated based on the job title alone. You must describe your actual duties. If you are a current employee of the State of Louisiana it is important that you indicate in the "Duties" section for each job the specific programs that you worked in to receive credit for that experience. List all prior employment. Work experience left off of your electronic application or only included in an attached resume will not be credited. Resumes will not be accepted in lieu of completed education and experience sections on your application. Incomplete applications will not be considered. Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. The selected candidate will be required to submit original documentation upon hire. This position participates in a Career Progression Group (CPG) and may be filled as a Social Services Analyst 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series. The actual starting salary depends on the education and experience of the selected applicant. No Civil Service test score or assessment is required to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities".

Minimum qualifications include three years of experience in social services; or six years of full-time experience in any field; or a bachelor's degree. Experience substitution is available.

The job specification includes assessing, evaluating, and providing social services that are administered by the Department of Children and Family Services. The level of work is entry, and supervision is received close from a higher level supervisory or managerial position. Supervision exercised is none. The location of work is the Department of Children and Family Services. The job differs from the Social Services Analyst 2 by the presence of less independence and complexity of work.

Examples of common duties associated with this job title include interpreting and applying complex federal, state, and local laws and regulations, program directives, and agency policies and procedures. Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed. Serves as case manager for assigned caseload by recording findings, recommendations and services provided; completes case record forms and any necessary correspondence in connection with assigned cases. Explains program to applicants and discusses its rules and procedures, assesses clients' willingness and ability to comply with program mandates, identifies barriers to participation, and selects resources to eliminate barriers. Monitors program participation to determine compliance and takes appropriate action to ensure that participants fulfill program obligations. May assist with representing the agency on client appeals and appeal hearings by compiling the Summary of Evidence and other agency documentation. Performs investigative and enforcement function of child support cases in the areas of intake services, absent parent location, collection of payments, and probation services regarding criminal neglect of family cases. Assesses financial resources to determine an absent parent's ability to provide support. Monitors all support payment activity on assigned cases and follows up on delinquent payments. Prepares and submits appropriate documents for court proceedings and serves as court liaison for the agency in coordination of docket scheduling, affidavit completion, case testimony, judicial reviews, etc. Makes field contact which includes probation supervision, serving of notices, orders, subpoenas, and writs. May issue warrants and makes arrests. Adjudicates disability claims filed under the Social Security Disability and Supplemental Security Income Program. Reviews disability applications to determine appropriate sources of medical, psychological, vocational, and social information to document the claimant's disability or non-disability. Confers with medical professionals on determination of disability and need for medical appliances. Prepares an assessment to determine the claimant's ability to function by applying a multiple step sequential evaluation process to identify the claimant's capability to perform work activity. Conducts Claimant Conferences to fully explain the disability process to claimant. Assesses program eligibility for children placed in the care and/or custody of the Department of Children and Family Services, special needs children who have been adopted and are receiving subsidies, and certain juveniles who are in the custody of the Department of Public Safety and Corrections. Reviews court orders and other documents to assure that reasonable efforts were made to prevent children from coming into state custody.