[Customer Service / Remote] - Anywhere in U.S. / $20 per hour / Multiple positions available / Medical, dental & vision / 401k / PTO - As a Customer Experience Specialist at U.S. Bank, you will: Provide a high level of customer service by responding to telephone or email inquiries, requests, and problems; Research and resolve problems and errors which may include those related to fraud support and internet operations; Utilize various software programs to accurately enter and manage customer account information; Identify and escalate complex or sensitive issues to the appropriate department; Obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures...Hiring Immediately >>