Job Details

Dr. Martens is a globally recognizable and culturally influential British brand with over 60 years of heritage. We are committed to a dynamic, thriving, and ethical business environment that values diversity, authenticity, and growth.

Our core values are: be yourself, act courageously, and show you care. These inspire us to push boundaries, embrace individuality, and stand for what's right.

THE STUFF THAT SETS YOU APART

You are an experienced Operations Leader with a proven track record in managing high-pressure distribution networks, achieving shipping targets, and leveraging data for decision-making. You believe in the power of people to drive growth and are excited to support Dr. Martens' expansion in the Americas region.

THE GIG

• Develop and maintain logistics infrastructure aligned with the 5-year strategic plan for omni-channel growth in the Americas.
• Strengthen the distribution team to support regional growth with motivated, proficient staff.
• Manage relationships with 3PL partners to optimize contract value.
• Implement and monitor KPIs with internal and external partners.
• Address business risks related to logistics operations in the region.
• Ensure operational performance meets KPI targets across distribution sites.
• Engage with internal partners and channel heads on logistics topics.
• Innovate processes and share best practices to meet cost targets.
• Lead cross-functional projects and share knowledge globally.
• Support global logistics initiatives and manage repair and returns processes.
• Maintain cost efficiency and sustainability targets across distribution networks.

YOUR FUNDAMENTAL QUALITIES

At Dr. Martens, we value integrity, professionalism, passion, and teamwork. The following qualities are essential:

• Bachelor's Degree in Business, Supply Chain, or related field.
• At least five years in senior operations management.
• Experience in 3PL contract management, preferably in retail.
• Decisive, analytical, and detail-oriented.
• Change agent capable of driving process improvements.
• Ability to work independently and collaboratively under pressure.
• Excellent communication skills in English.
• Willingness to travel domestically and internationally (~20%).

WHAT'S IN IT FOR YOU?

• Exclusive employee discounts on footwear and accessories.
• Early Friday finishes in summer.
• Hybrid work schedule.
• Comprehensive health benefits.
• Employee Assistance Program and volunteer hours.
• Retirement savings plans.
• Opportunity to contribute to community initiatives through the DM Foundation.

PAY DETAILS

• Annual salary of $180,000, with variations based on experience and location.

We are committed to an accessible and inclusive application process. For accommodations, contact our Talent Acquisition team at ...@drmartens.com.

We encourage applications from diverse backgrounds and are dedicated to creating an environment where everyone can bring their authentic selves to work.