Job Details

Student Housing Assistant General Manager - $1,000 Signing Bonus (Project Management)

BHOM Student Living, with over 37 years of experience, resources, and partnerships, values great customer service delivered by engaged and well-trained team members. We offer a comprehensive benefits package including:

• 3 Weeks of Paid Time Off
• Birthday Paid Day Off
• 13 Paid Holidays
• Education Reimbursement
• Employee Assistance Program

*This position is eligible for a $1,000 Signing Bonus! You must be active in the role, and it will be paid after 90 days of employment.* (for externals only)

Position Summary:

The Assistant General Manager assists the General Manager in managing all on-site operations, achieving financial and operational goals, ensuring data accuracy, and maintaining compliance with relevant laws.

Essential Job Functions:

• Collaborate with the General Manager and team to maximize revenue and control costs, ensuring financial data accuracy.
• Manage collections, oversee revenue posting, and billing processes.
• Handle resident service requests, coordinate with maintenance, and prioritize resident satisfaction.
• Assist in establishing and monitoring operational standards and procedures.
• Support Resident Life events and show/lease apartments as needed.
• Inspect units and property to maintain standards.
• Monitor customer satisfaction and work with legal counsel on evictions when necessary.
• Stay informed on industry trends and market conditions.
• Prepare reports and assist in training and developing staff.
• Coordinate move-ins and ensure safety standards are met.
• Perform other duties as assigned.

Minimum Qualifications/Skills:

• Experience in property management.
• State leasing license or ability to obtain one.
• Proficiency in MS Office and computer skills, including social media.
• Excellent communication skills.
• Customer-focused personality.
• Ability to supervise and motivate staff.
• Self-motivated and able to work independently under pressure.
• Knowledge of relevant software.
• Confident and persistent.

Desired Qualifications:

• Bachelor's Degree.
• Experience in student housing.

Work Schedule: Generally 8am-5pm or 9am-6pm, Monday-Friday, with required extended hours or weekends as needed.

Physical Requirements: Office environment with occasional outdoor work, ability to remain stationary, operate office equipment, communicate effectively, and lift up to 30 pounds. Close visual acuity required. Travel may be necessary.

Equal Opportunity Statement: BH/B.HOM is an Equal Employment Opportunity Employer committed to diversity and inclusivity.