Job Details

Employee Relations Manager (Baton Rouge, LA)

2675 O'Neal Ln, Baton Rouge, LA 70816, USA Req #837

Monday, March 10, 2025

The role of the Employee Relations Manager is to manage employee relations functions throughout the organization. This may include but is not limited to conducting workplace investigations and managing through to completion, providing guidance and timely decisions on complex and escalated employee matters, disciplinary actions, terminations, and more. They will also be responsible for building and maintaining trust at all levels in a way that fosters and promotes a positive organizational culture; this may include hosting company-sponsored events, sending communication, providing training, etc. The ideal candidate is high energy, has a positive attitude and great interpersonal skills, thrives in a fast-paced environment and has a passion for serving others. They should be comfortable working independently and as a contributing member of a team. The best candidate possesses the highest ethical standards, has the ability to handle confidential information appropriately and objectively, and is able to establish credibility and maintain effective working relationships throughout the organization. Our Employee Relations Manager must embody Pelican's Core Values and provide excellent service in all that they do.

A DAY IN THE LIFE OF AN EMPLOYEE RELATIONS MANAGER INCLUDES:

• Ensuring employee relations practices inspire trust and confidence throughout the organization.
• Conducting fair, neutral, and timely investigations of employees for performance/corrective action matters, ensuring all are resolved in accordance with company policy and in compliance with federal, state, and local employment laws.
• Providing guidance and support to management and employees on performance, conflict resolution, HR policies and procedures, employment/labor laws, EEO, and terminations to promote a fair and equitable work environment in consultation with the AVP and VP of Human Resources.
• Developing an investigation plan, conducting interviews, preparing investigation reports that include tracking the complaint and resolution, and making recommendations for corrective action, in consultation with the AVP and VP of Human Resources.
• Identifying problems and facilitating strategy development with HR leadership to resolve issues on a more holistic level.

EMPLOYEE RELATIONS MANAGER SKILLS AND QUALIFICATIONS INCLUDE:

• Bachelor's Degree in Human Resources Management, Business Administration, Psychology, or a related field of study. Additional experience may be considered in lieu of education.
• 5 years of directly related experience handling a variety of employee relations matters including disciplinary action, workplace investigations, coaching managers, etc.; Must have working knowledge of applicable local, state, and federal employment and labor laws. Minimum 2 years' experience in related management role.
• Strong conflict resolution skills and the ability to remain impartial during investigations is a must!
• HRCI or SHRM Certification is strongly preferred.
• Strong written and verbal communication and presentation skills.
• Proficiency in Microsoft Office products, especially Word, Excel, and PowerPoint.

OTHER THINGS YOU MAY WANT TO KNOW ABOUT THIS POSITION:

• Work Schedule:
  Monday – Friday
  • 8:00 am – 5:00 pm; additional hours may be required depending on workload.
• Travel:
  Some statewide travel may be required; occasional overnight stays.
• Work Site Location:
  Work will be performed at our beautiful Corporate Campus located at 2675 O'Neal Lane in Baton Rouge, LA.

WHY SHOULD YOU JOIN THE PELICAN TEAM?

Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana, now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.

Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.

Our full-time employees enjoy amazing benefits including:

• Medical, Dental, and Vision Insurances with generous employer premium contributions.
• Health Savings Account with employer contributions for eligible employees.
• Employer-Paid Group Life Insurance.
• Voluntary Dependent Life Insurance.
• 15 Paid Holidays, including a Cultural Floating Holiday.
• 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5%.
• Paid Time Off to volunteer with approved non-profits and charities.

Pelican State Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco- and vape-free.