What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback Tourto. Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OB - Wservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer exper...Frontend, Coach, Leadership, Customer Experience, Associate, Benefits, Retail, Business Services