Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. As the Information and Referral Specialist, you will: Complete Level of Care Eligibility Tool (LOCET) and other applicable assessments. Handle incoming calls. Make appropriate referrals to non-OAAS community services. Analyze requestors needs and research available resources to meet those needs. Requirements Bachelors degree in the human services field. Minimum of one year of experience in social and/or human services, preferably working with the elderly and disabled adult population. Working knowledge of and experience in Office of Aging and Adult Services (OAAS), Bureau of Health Services Financing (B...Specialist, Information, Banking, Healthcare, Health