Job Details

ROLE RESPONSIBILITIES:As the Climbing Lead, you will bring your passion and expertise in climbing to our retail climb department execution, outfitting customers and activation of our in store rock wall experience . You will drive the engagement, training and educational programs for both customers and teammates in all aspects of climbing. As the Climbing Lead, you are responsible for monitoring climbing activities and providing assistance to climbers. You will direct the workflow and oversee the daily operations of the climb department under the direction of the Assistant Store Manager. Additional responsibilities include driving results, ensuring Company standards, and assisting in other operations as needed. Responsible for driving the highest level of customer service within the department while engaging in behaviors that are in-line with companys service and selling standards. Bring to life the power of opinion. Ensure the customer experience includes product experts who provide c...Retail, Store Manager, Customer Experience, Store Leader, Operations, Leadership