Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
Required Technical and Professional Expertise
• Bachelor's degree in Information Systems, Computer Science or related field.
• 5+ years experience implementing and supporting SAP SD/OTC.
• Hands-on experience configuring SAP SD/OTC processes including pricing, billing, shipping, invoicing etc. Strong understanding of order-to-cash business processes.
• Excellent problem solving and troubleshooting skills.
• Excellent written and verbal communication skills.
• Willingness to occasionally travel to client sites when necessary.
Preferred Technical and Professional Expertise
• Gather business requirements from key stakeholders and translate into SAP SD/OTC solution designs.
• Configure SAP SD/OTC modules based on business process requirements.
• Develop test scripts and execute integration testing for SD/OTC implementations.
• Provide functional expertise to development teams during interface builds between SD/OTC and other SAP modules.
• Create and deliver end user training on new SD/OTC functionality.
• Troubleshoot issues and bugs related to SD/OTC implementations and recommend solutions.
• Create technical specifications and documentation related to SD/OTC configurations.