Job Details

Summary:

Install, maintain and support the Emerson Automation Solutions, DeltaV Distributed Control System, comprised of server and workstation computer hardware, virtualization technologies, networking and wireless technologies, Microsoft Windows server and workstation-class operating systems, Active Directory Domain Services topologies, and various general industry and specialized software and hardware architectures and platforms.

Essential Duties & Responsibilities:

• Providing DCS technical support services to our customer base.
• Typical DCS and related systems include: DeltaV and AMS Device Manager.
• Typical DCS technical support services include:
• Control System Preventive Maintenance
• Schedule obligations to contract customers
• Follow documented service and maintenance procedures to ensure quality service delivered to end customers.
• Verify assigned contract customers and service contract deliverables are met.
• Work with sales department to grow service and equipment presence at customer sites
• Control System Lifecycle Care:
• Understand and implement basic control system configuration, graphic design, troubleshooting.
• Support software upgrade audits and upgrades, computer hardware and software installation, control system installation and first-time powerup inspections, engineering Factory Acceptance Tests (FAT), commissioning, loop checkout, startup support, emergency services
• Support emergency and break/fix support services.
• Control System Software Loading, Staging, Customer FAT Testing, Installation, Startup, and Upgrades.
• Computer Workstation and Server set up and support covering both hardware and software.
• Control System Network and Wireless communications support.
• System Administration to support, optimize, and maintain overall system performance.

Required Experience:

• Strong computer and networking skillset, covering both computer hardware and software. Operating systems include Microsoft Windows Server and domain topologies, networking includes switches, routers and firewalls, as well as physical hardware transport layers (fiber and copper).
• Programming experience with any modern object-oriented language.
• Process control concepts, instrumentation and electrical concepts.
• Experience participating in automation projects.
• Implementation and configuration experience of either DCS and/or PLC systems.
• Experience with commissioning, loop checkout, factory acceptance testing, startup of automation projects.
• Programming experience with any modern DCS programming language.
• Knowledge of the Emerson DeltaV DCS system or AMS Device Manager System.