Job Details

Director - Epic RCM & Patient Access Applications

Job Category: Director

Requisition Number: DIREC007493

Posted: March 7, 2025

Employment Type: Full-Time

Locations

Woman's Hosp Main Campus
Baton Rouge, LA 70817, USA

Description

The Epic RCM and Patient Access Application Director leads strategic execution, oversight, enhancement, implementation and optimization for all revenue cycle area application components (Patient Access, Authorizations, HIM, Professional Billing, & Hospital Billing). This Director will be responsible for providing day-to-day direction and support to staff, liaising between Leadership, IS and hospital staff, developing plans, gathering project scope requirements, designing and creating technical documents, implementation planning, information management, coordinating with vendors, and supporting department and/or staff training programs to meet the goals, objectives, and needs of the organization. The Director is responsible for translating the mission, strategic goals, and program priorities of the organization into department operations. The Director will have oversight over billing, patient, and HIM application managers and staff. The Director must have a passion for change and identifying better ways to do things. The Director must be an effective communicator and independent worker who will be an industry leader in changing how healthcare technology is configured, delivered, and supported.

Requirements:

• Bachelor's degree from an accredited college or university is required, preferably in Computer Science, Finance, or related field
• Master's degree preferred in Computer Science or related field
• Experience in revenue cycle management, HIM, and/or billing experience as a supervisor or manager in a hospital, academic medical center, or healthcare setting is required
• Prior Epic system experience and/or certifications is highly preferred
• Prior experience with technical support and patient health information security management around the electronic medical record health systems is highly preferred

Responsibilities:

• Lead the strategic execution, oversight, enhancement, implementation, and optimization of all non-clinical components of Epic revenue cycle applications including HB, PB, HIM, Cadence, Prelude, and ADT
• Proactively communicate status of key activities, risks, and issues to the project manager as needed
• Maintain the scope, schedule, and quality of the project of all clinical applications
• Work closely with the CIO, Executive Director, project directors, and project managers to coordinate build/update activities
• Guide workflow design, build and test the system, and analyze other technical issues associated with Epic Foundation and ancillary system software
• Coordinate and collaborate with administrative teams, business leaders, information technology, financial services, and quality/regulatory/risk management among others in the development and configuration of technology that assist users and clinicians in their delivery of care
• Work with Epic representatives, the organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline

Schedule: Full-Time, Monday - Friday

Pay Range:

A Work Experience with Purpose

Woman's is one of the largest specialty hospitals for women and infants in the United States. We are recognized throughout the country for our innovative programs, and we pride ourselves in surpassing the expectations of those we serve. Providing exceptional patient care and creating exceptional patient experiences are at the center of what we do at Woman's. Our team consistently exceeds state and national benchmarks for patient satisfaction.

Our employees, organizational culture, mission, vision, values, and benefits make Woman's a best place to work. In fact, for the 17th year in a row, Woman's has been recognized as a Best Place to Work by Modern Healthcare – making us the only healthcare organization to earn the distinction every year since the program's inception. We are proud of the level of care our staff provides to our patients and each other.

If you have any questions or would like to connect with one of our recruiters directly, please e-mail ...@womans.org.

We are an equal opportunity employer and value diversity and inclusion at Woman's Hospital. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.