Job Details

JOB PURPOSE OR MISSION: This role joins the I.S. Revenue team as a member of our automation (RPA) initiative. Work with end users and our team to analyze processes and develop solutions through RPA. Provides RPA and software support for multiple business units throughout the healthcare system. Analyze the repetitive processes in various departments and automate them to make them more efficient and maintain them. Manages and sets priorities for maintaining, upgrading and efficiently using applicable software systems.

PERFORMANCE CRITERIA

1. CRITERIA A: Everyday Excellence Values - Employee demonstrates Work Excellence values in the day-to-day performance of their job.
2. CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.
3. CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.
4. CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.
5. CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.
6. CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1. Analyzes and evaluates present and proposed business procedures or problems to define data processing needs within assigned functional area(s).
2. Manages ongoing support and maintenance for present and proposed business procedures.
3. Provides application support to ensure functionality in assigned area(s).
4. Serves as resource for application users within assigned functional area(s).
5. Performs all other duties as assigned.

EXPERIENCE REQUIREMENTS

2 - 5 years' experience in Process Automation role.

2 - 5 years in related field.

EDUCATIONAL REQUIREMENTS

BS/BA in Information Technology strongly preferred.

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS

Expert knowledge of applicable software applications and assigned functional area(s), including configuration and connectivity. Knowledge and experience of Process automation tools. Strong skills in Process Mapping and Business Process Reengineering. Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows. Revenue and claims knowledge.

HIPAA REQUIREMENTS:

Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: medical record without limitation, patient demographics, lab results, patient financial and 3rd party billing information, patients related complaints, information related to patient location.

SAFETY REQUIREMENTS:

Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to- incident reporting, exposure control plan, hand washing for all age groups.