Job Details

The Lead Store Associate assists store management in all activities to drive sales and results. Demonstrates behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. The Lead partners with the management team on store priorities with a focus on in-store customer experience, inventory management, omni activities and cashwrap efficiency while promoting a positive work environment and executing operational processes in compliance with company standards and policies. Reports to: Store Manager and/or Co-Manager Essential Duties and Responsibilities: Customer Service - Maintain In-Store Experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals and responding to customer requests and/or feedback with a high sense of urgency. - Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasking related to daily open/close including store cleaning, recovery and maintenance standards...Store Manager, Lead, Part Time, Customer Experience, Store Leader, Store, Retail