Job Details

Job Description

The Process Improvement Specialist 3 supports operations within FMOLHS in analyzing current operations which require process improvement. The primary responsibilities include data collection and analysis of processes, root cause analysis, identifying potential solutions, leading pilots of potential solutions and implementation of solidified and approved process improvements. Leads resources and oversees activities including, but not limited to: prioritizing process improvement initiatives, projecting financial and operational implications, documenting plans, gaining senior leadership support, driving completion based on established timelines, ensuring quality results on models developed, communicating anticipated changes, scheduling needed education, and reporting actual cost saving results. This position relies on extensive experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

The senior level position assumes programs, higher risk initiatives along with a greater volume of initiatives and mentoring junior level staff. In addition, this position will work closely with the Director of EPMO to create standardized processes and methodologies to be utilized for Process Improvement Initiatives.

Bachelor's Degree required

Minimum of 5 years of experience in process improvement or related field with 3 years' experience in the healthcare industry (years can be concurrent); Experience with Lean Six Sigma and other process improvement methodologies.

Black Belt required

Advanced problem solving and analytical skills

Ability to work collaboratively with cross-functional teams in person at sites across FMOLHS markets